This legal notice includes the general conditions that govern access and use of the websitehttps://www.chbueno.com hereinafter “the Website”.
The use of the Website attributes to the user the status of user thereof (hereinafter, the "User") and implies acceptance of all the conditions included in this Legal Notice, as well as the privacy policy.
The website is owned byGestión hotelera Bueno Arbas SL. In accordance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, it is stated thatGestión hotelera Bueno Arbas SL,CIF B56845050, has its registered office inC/ Fuencarral nº10 - Madrid and that is registered in the Commercial RegistryRegistro Mercantil.
The email address where you can contactGestión hotelera Bueno Arbas SL ishostalcasabueno@hotmail.com. You can also contactGestión hotelera Bueno Arbas SLon the phone915228983.
Sleep and Go S.L (hereinafter “the web provider”, or “S&G”) is a company that provides technological services to hotel companies. Among other services, the web provider carries out the design and implementation of websites as well as the possible integration into these websites of a platform through which the hotel establishment can offer its accommodation and website users can make reservations. on-line. By making a reservation through this website, the user enters into a direct contractual relationship with the hotel establishment that has been booked, and there is no contractual relationship between the user and the web provider of any kind at any time.
S&G will only act as an intermediary between the hotel establishment and the user, transmitting the reservation data to the hotel establishment and sending the user a confirmation email on behalf of the reserved establishment, complying in this information exchange process with current legislation on the matter. security and data protection and its privacy policy.
Likewise, the client consents, through acceptance of the reservation, to the processing of his credit card data in order to formalize his reservation, as well as the maintenance of the same as a deposit and security for damages and extra expenses.?
The user declares that he or she is of legal age and has sufficient legal capacity to acquire the services offered through the website.
The use of the Website by the user implies express acceptance and full and unreserved adherence to each and every one of these Terms of Use:
Modification of the website or its contents is not permitted. Improper or unauthorized use, as well as damages or losses that may be caused as a result of failure to comply with said obligation, will give rise to the legally corresponding actions and, where appropriate, to the responsibilities that arise from said exercise.
Both access to the website and the use that may be made of the information contained therein are the exclusive responsibility of the person doing so.
Sending unsolicited mass mail or unsolicited mail (SPAM) directed to email accounts used on this website is prohibited.
It is prohibited to use this website for commercial purposes or in an inappropriate manner taking into account its own purpose.
The user may not copy, reproduce, transmit or distribute in any way the content of the website or the services that can be obtained through it. The user undertakes not to carry out negligent, fraudulent or illicit use of the Website, as well as not to damage the image or rights ofGestión hotelera Bueno Arbas SL.
The user will refrain from hindering the operation of the website, impersonating other users or people, checking for vulnerabilities and, in general, from any use that is contrary to the normal exploitation of the website.
The user may not access the website in a way that damages, deteriorates, disables or overloads the services and/or information offered.
The user accepts thatGestión hotelera Bueno Arbas SL may terminate your access, account, or use of the Website, ifGestión hotelera Bueno Arbas SL believes that you have acted contrary to the provisions of these Terms of Use.
These Terms of Use will be subject to Spanish legislation, and the contract with the user is carried out in Spanish or in other languages that are available and have been selected by the user.
The Website allows the user to include comments or ratings of hotel establishments and other content. These comments or ratings will be published on the website so anyone who visits the website will have access to them.
The user is solely responsible for the content published on the website, and undertakes that such content does not violate the rights of third parties, is not contrary to the law, morality and public order, as well as that it does not include advertising content of no type.
Gestión hotelera Bueno Arbas SL does not edit, select, control, guarantee or approve user content. In the event that the user considers that any content violates their rights, we ask them to contactGestión hotelera Bueno Arbas SL. Notwithstanding the above,Gestión hotelera Bueno Arbas SL reserves the right to modify or remove, in whole or in part, at any time, and in its sole discretion, any user content.
It is the user´s responsibility to maintain the confidentiality of their passwords, as well as to ensure the veracity of the personal data provided.
It is the responsibility ofGestión hotelera Bueno Arbas SL the processing of the data and the subsequent use thereof for the purposes authorized in accordance with the data protection law and the legislation applicable to this point. S&G, as a mere web provider, declines all responsibility for the treatment that the accommodation carries out on the data in its possession as a result of the reservations made through the website.
The purpose of this website is to make available to users all kinds of services and information related toGestión hotelera Bueno Arbas SL as well as information related to the accommodation offered by hotel establishments. The objective is to ensure the timeliness and accuracy of said information, however Sleep and Go, SL does not assume any responsibility in relation to the information included in these pages.
In this sense, the information shown is provided by the hotel establishments, which have access to an extranet through which they are fully responsible for updating rates, availability and other information that appears on the website. Sleep and Go SL, although it tries to make the service as accurate as possible, cannot verify or guarantee that all information is exact, complete or correct. Nor is it responsible for errors (manifest and typographical), interruptions (due to temporary and/or partial server outages or repairs, updates and maintenance of the Website or other reasons), inaccurate, misleading or false information, or lack of information. The hotel establishment is responsible at all times for the precision, accuracy and correctness of the information (both descriptive and referring to rates and availability) that appears on this website.
Both access to the website and the use that may be made of the information contained therein are the exclusive responsibility of the person doing so. Both Sleep and Go, SL andGestión hotelera Bueno Arbas SL They will not be liable for any consequence, damage or harm that may arise from said access or use of information, with the exception of all those actions that result from the applicable legal provisions.
Within the Website there may be links to other websites about whichGestión hotelera Bueno Arbas SL has no control and of which, therefore,Gestión hotelera Bueno Arbas SL is not responsible.
Sleep and Go SL cannot fully guarantee the operation of the communications network and, therefore, does not assume any responsibility for the availability of its server. The server may be disconnected without prior notice. Every effort will be made to ensure that the impact due to maintenance tasks is as minimal as possible. Likewise, it is not responsible for any damage or harm suffered by the user arising from access to this server or the use of information or applications contained therein.
The intellectual property rights of this website, its graphic design and the codes it contains, are the property of S&G., unless a different ownership is indicated. The unauthorized reproduction, distribution, commercialization or transformation of these works constitutes an infringement of the intellectual property rights of S&G. or whoever is its owner.
Likewise, all trademarks or distinctive signs of any kind contained on the Website are protected by Law. The unauthorized use of the information contained on this Website, as well as the damage caused to the intellectual and industrial property rights of SLEEP AND GO, S.L. may give rise to the exercise of legally corresponding actions and, if applicable, the responsibilities that arise from said exercise.
The use of the website, as well as the contracting of services through it by the user, does not imply in any case the transfer of rights to it by SLEEP AND GO, S.L. in matters of intellectual or industrial property.
The prices shown on the website are final prices, based on the search criteria used, with taxes included.
The accommodation has the obligation to keep the availability of the rooms and their prices updated, however problems of overbooking or rate maintenance may arise, in these cases the accommodation will notify you in time of the situation to cancel the reservation and refund it. of the amount paid (if applicable) so that you can find other accommodation.
Gestión hotelera Bueno Arbas SL will confirm by sending an email to the user the contract made and its conditions.Gestión hotelera Bueno Arbas SL will keep, for each contract, an electronic copy of the conditions applicable to the contract. However, the user must keep their own copy of the conditions applicable to each contract.
The cancellation policy is edited by the client, for which they have been provided with web access that allows them to modify it and establish different cancellation policies depending on the periods or conditions of the reservation.
Please follow the instructions provided in your confirmation email in case you need to cancel your stay. We recommend that you carefully read the accommodation´s cancellation policy. If you cancel your reservation in accordance with the accommodation´s cancellation policy, your card will not be charged. If you cancel later than the property´s deadline or do not notify the reservation cancellation, the property may charge you an amount that in most cases is equivalent to the amount of the first night.
Gestión hotelera Bueno Arbas SL does not guarantee the absence of errors in accessing the website or its content or that it is fully updated, although it will make every effort to avoid them and, where appropriate, correct or update them as soon as possible.
Gestión hotelera Bueno Arbas SL reserves the right to make changes to the website without prior notice, in order to update, correct, modify, add or delete its contents or its design.
Through this notice,Gestión hotelera Bueno Arbas SL, hereinafter “the accommodation”, with address atC/ Fuencarral nº10 - Madrid, informs website users of its privacy policy.
The use of the accommodation´s website and any of the services incorporated into it implies full acceptance of the conditions stated in the privacy policy set forth.
In accordance with current legislation, you are informed that the personal data requested in our forms will be included in a personal data file for which the accommodation is responsible and owner. Likewise, by filling out any of the forms with the personal data requested and accepting their submission, the accommodation is expressly authorized to process or incorporate into its automated files the personal data provided through the aforementioned forms, as well as all the data that are generated in relation to your participation or use of the different services offered on this website.
Unless expressly indicated otherwise at the time of collection, all personal data collected are mandatory as they are essential elements for the management, maintenance and control of our contractual relationship. Failure to provide them will result in the impossibility of processing your request or providing you with the contracted service. Personal data will be collected exclusively for the purposes indicated in this Privacy Policy.
The user must fill out the forms with true, exact, complete and updated data, being the user solely responsible for any direct or indirect damage or harm caused to the accommodation or any third party due to filling out the forms with false, inaccurate, incomplete or not updated or with third party data. You undertake to communicate any modification that may occur in them in accordance with the procedure established in section 4.
The data provided will never be used for a purpose other than that for which they have been transferred, and will be immediately canceled when they are no longer necessary for that purpose, except when a law establishes otherwise.
Regarding the contractual relationship: Manage the reservation you make and process your registration request as an accommodation client and the subsequent commercial relationship. In those cases where it is necessary, additional data such as the age of the guests or health data may be collected if necessary to take it into account for the preparation of the stay (baby cribs, food allergens...)
Manage the obligations derived from the contracting of the products or services provided by the accommodation.
Proceed to collect the amounts due when a reservation is canceled outside the deadlines, if applicable, enabled for this purpose.
Regarding legal obligations of communication to public authorities, regulators or government bodies that, by means of a law, legal regulations or regulatory obligations, the accommodation must carry out.
Regarding the interest of the Accommodation: Carry out commercial and/or advertising actions or communications related to products or services similar to those contracted with the Hotel.
Carry out satisfaction surveys related to the products and/or services you contracted, in order to evaluate your satisfaction with them, in order to improve processes and services of the Hotel.
In accordance with the provisions of point 2, the Accommodation may communicate your personal data to the following entities:
Public authorities, regulators or governmental or jurisdictional bodies in those cases in which it is necessary to do so by law, local regulations or in compliance with regulatory obligations.
Third parties with which the Accommodation has contracted to provide services, by way of example and not limitation: legal and/or accounting advice, companies providing technological services, companies providing computer services...
The consents given in the cases provided for in this act may be revoked by you at any time, at your simple request. Interested persons have the right to:
To do this you must contact the accommodation via emailhostalcasabueno@hotmail.com or by written and signed communication (attaching a copy of the DNI or other equivalent identification document) addressed to the person responsible for the file,Gestión hotelera Bueno Arbas SL,C/ Fuencarral nº10 - Madrid.
If you consider that the accommodation has not respected any of the aforementioned rights, you will have the right to file a claim with the Spanish Data Protection Agency.
Your personal data will be kept for as long as the contractual relationship between you and the Accommodation lasts and as long as responsibilities may arise from the execution of the contractual relationship, as well as for compliance with other legal obligations by the accommodation.
The accommodation has adopted the legally required personal data protection security levels and has installed the technical means and measures at its disposal to prevent loss, misuse, alteration and unauthorized access to the personal data provided.
Through this notice, the accommodation informs users that it uses cookies when the user navigates through the different screens and pages of the Web. The cookies used by the accommodation are stored on the user´s hard drive but cannot read the data contained therein or read the cookie files created by other providers. The accommodation uses cookies in order to recognize users who have registered and to be able to offer them a better and more personalized service. Likewise, they are used to obtain completely anonymous information on access data (date, hour, minute, frequency, etc.), to measure some traffic parameters within the website itself and estimate the number of visits made, so that the accommodation can focus and adjust the services offered more effectively. However, the user may prevent the generation of cookies through the corresponding option in their browser program. In this case, the website will continue to be operational, but without the benefits of personalization.
Our website uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States ("Google"). Google Analytics uses "cookies", which are text files located on your computer, to help the website analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be directly transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of tracking your use of the website, compiling reports on website activity and providing other services related to website activity and Internet usage. Google may transmit this information to third parties when required to do so by law, or when such third parties process the information on Google´s behalf. Google will not associate your IP address with any other data held by Google. You can reject the processing of data or information by rejecting the use of cookies by selecting the appropriate settings on your browser, however, you should know that if you do so you may not be able to use the full functionality of this website. By using this website, you consent to the processing of information about you by Google in the manner and for the purposes indicated above.
The accommodation reserves the right to modify its privacy protection policy according to its discretion, or due to a legislative or jurisprudential change. If the accommodation introduces any modification, the new text will be published on this same page, where the user can be informed of the privacy policy. In any case, the relationship with users will be governed by the rules established at the precise moment in which the website is accessed.
